Frequently asked questions
Is this just an AI phone agent or AI receptionist?
No. Voice is one skill. You hire a front-office AI Assistant role that books, follows up, and works inside a Floow-operated office platform. We never sell voice as the product name.
Do I log in and build everything myself?
No. Floow operates the platform. You approve the role, provide materials, and request changes through us.
How accurate is booking?
We train on your calendars and rules. Edge cases escalate or take a message. We tune after go-live from real traffic.
What happens after the call?
Confirmations, reminders, pipeline updates, and review asks as configured — not a dead transcript file.
Can it warm-transfer to a human?
Yes. Must-never and handoff rules are part of the role spec.
How does pricing work?
Monthly role seats are public on Pricing: $997, $1,497, $2,497 for Assistant Manager, $3,497, and Enterprise custom. Onboarding is a one-time cost scoped after role analysis, quoted before you commit. Voice minutes and SMS are usage-based and disclosed on Pricing.
Is there a setup fee?
We do not call it that. The one-time cost is onboarding: mapping jobs, configuring the seat, and going live. The amount depends on skills, locations, hours, and handoffs, and is quoted up front.
Do you replace my ads, SEO, or referral spend?
No. We don’t replace ads; we answer what ads already bought. Floow keeps customers you are already paying for from slipping.
What about ROI guarantees?
We do not publish guaranteed ROI or invented metrics. The protect-spend estimator shows a range labelled as an estimate. Gut first, numbers as confirmation.
Do you publish an email address?
No. Call us 24/7 on (855) 758-8488 or use on-site chat.
Do you work with specific industries?
Yes. Every industry has a different first ring and a different must-never list.